![]() ![]() The Supervisor, KIRIL, left for the day (I was told he would be working all evening) and, another front desk clerk, MADINAH, hung up the phone when I disagreed with her. At 10:20pm, instead of going to my room, I sought confirmation that my room was cleaned. I left my room at 8:15pm and as per SIERRA, expected housekeeping to clean my room within the 2hours I planned to be out of again. After 3 attempts to call housekeeping & the front desk, I spoke with front line staff person SIERRA who assured me the manager, KIRIL, will contact housekeeping to clean my room after 8pm as I requested. When returning to my room, after being absent for 9 hours, I found it still was not cleaned. ![]() ![]() But not for my company hosting annual conferences here, I will never return to this hotel. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |